Shipping Policy

Shipping Information

We want to ensure your order gets to you quickly and safely! Here’s everything you need to know about our shipping process:

Processing Time: Orders are processed within 1-3 business days. You’ll receive an email confirmation when your order has shipped.

Standard Shipping: 3-7 business days

Delivery times are estimates and may vary based on the destination and any unforeseen delays with our carriers.

Please note that delivery times are estimates only. Shipping may take longer due to factors beyond our control, such as:

We are not responsible for delays caused by the shipping carrier, but we will do our best to assist if issues arise.

While we strive to keep our inventory accurate and up to date, there may be rare instances of unforeseen inventory issues or stock discrepancies.

If an item becomes unavailable after an order is placed, we will notify the customer as soon as possible and offer a refund or alternative solution.

Shipping Rates: Shipping costs are calculated at checkout based on your order size, weight, and delivery location.

International Shipping: We currently ship within Canada only. At this time, international shipping is not available.

Returns & Exchanges

Your satisfaction is our top priority! If you're not completely happy with your purchase, we offer the following return and exchange options:

Return Policy: Please inspect all items on receipt. If there is an issue, please contact us within 3 days of receiving the parcel. Please don't return a product without authorization.

Refunds: Once your return is processed, you’ll receive a refund to your original payment method. Please note that it may take 5-7 business days for the refund to appear in your account (depending on your bank).